The Rabbit Hole

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The Rabbit Hole

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Terms and Conditions

What information do we collect?


We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.


Any data we request that is not required, such as your interests, will be specified as voluntary or optional.


When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, sales tax exemption number, or credit card information. You may, however, visit our site anonymously.


In other words: We will not ask or keep any information that is not needed for us to provide you with service.


How do I know what happens to my information?


This is called the right to be informed. When we ask you to share your personal information we give you details of why we're using it, including things like:

  • What we're using it for
  • How long we'll keep it, and
  • Who it will be shared with


What are my rights?


The General Data Protection Regulation, or GDPR for short, is one of the biggest changes to data privacy law in recent years. It is designed to put you in control of how your information is collected and used by organizations.


Your data matters.


We want to help you to understand these rights and exercise them as easily as possible. They're listed below along with some tips on what to do if you'd like more help.


Financial Information.


Any financial information such as credit card numbers are kept with our third-party payment processors: Authorize.net and PayPal. We do not request any financial information unless at the time of placing your order. We do not store any financial information and we will never ask you for your social security number.


What Information We Store.


We store the information you provide us at the time of creating an account or signing up for emails:

  • Name (as entered in your account)
  • Email Address
  • Date you registered
  • Order/Subscription History
  • Shipping/Billing Address (as provided in your account info)


This data is not shared with anyone for any reason. It is stored exclusively to allow us to provide services to you, and maintain the security of your account.


Advertising and Re-marketing.


We have and will likely continue to promote our services and products through third-party advertising programs such as Google AdWords, Facebook, Bing, etc.


These campaigns use the advertiser's third-party cookies and tracking software to determine if you've been to our website before, and if so, to better cater the advertising to you. We, ourselves, do not store any of the information gathered by these advertising third parties.


Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by you.


The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers. We will never ask you for social security number or other personal information.


Do we use cookies?


Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.


Do we disclose any information to outside parties?


No - we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third party links


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


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The Rabbit Hole

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